Frequently Asked Questions


Orders are usually processed within 24 hours. Once dispatched, delivery typically takes 3–6 days, depending on your location. You’ll receive tracking details as soon as your order is shipped.
Our jewelry is made using high-quality, durable materials designed for everyday wear. Each piece goes through strict quality checks to ensure long-lasting shine, comfort, and finish exactly what you see is what you receive.
With proper care, our jewelry is made to retain its finish and shine for a long time. We recommend avoiding direct contact with water, perfumes, and chemicals to maintain its longevity
We’ve got you covered. Our after-sales support team is always available to help with genuine concerns related to your order. Customer satisfaction is a top priority for us.
You can reach out to our customer care team directly via email (midnightgothicjewels@gmail.com) or whatsapp (7044614943) We aim to respond as quickly as possible and assist you with any questions or concerns. Working Hours- Monday-Friday, 12-7pm
We’re trusted by thousands of customers and have been consistently delivering quality products with reliable service. Every order is handled with care, transparency, and attention to detail — no shortcuts.